Why Was I Removed from the re-origin Community?
If you’ve been removed from the re-origin community, it’s usually due to one of the following reasons:
1. Your Membership Has Ended
The most common reason is that your re-origin membership is no longer active.
This can happen if:
- you chose to cancel your subscription
- your membership reached its renewal date and was not continued
Access to the re-origin community is included as part of your active membership, so once your subscription ends, access to the community platform is automatically removed.
2. A Payment Was Unsuccessful
In some cases, access may be removed if a payment did not go through.
This can happen if:
- your card details have changed
- your card has expired
- there were insufficient funds
- your bank declined the transaction
When this happens, your access to the re-origin program and community may be paused until the issue is resolved.
How to Regain Access
If you believe this was a mistake, or you’d like to regain access to the re-origin community, the best next step is to contact us.
We can:
- confirm the exact reason your access was removed
- help you update your payment details
- support you in reactivating your membership
You can reach us at: support@re-origin.com
A Quick Reassurance
We know it can feel frustrating or confusing to suddenly lose access, especially if you’ve been actively engaging with the program and community.
The re-origin community is designed to support your nervous system healing and neuroplasticity journey, so we aim to make access as smooth as possible while maintaining a clear membership structure.
Summary
Being removed from the re-origin community is usually due to a cancelled membership or a failed payment. Once your membership is active again, you’ll regain full access to the program and community.
Why did I lose access to the re-origin community?
You may have lost access because your re-origin membership is no longer active or a recent payment was unsuccessful. Community access is included as part of your active subscription.
How do I get back into the re-origin community?
To regain access, you can reactivate your membership or update your payment details. If you’re unsure what happened, contact support@re-origin.com and we’ll help you restore access as quickly as possible.