If you’re having trouble logging into your re-origin account, there are a few common reasons—and simple steps you can take to resolve them.
1. Check your login details
Make sure you are using the correct:
- Email address
- Password
If you’re unsure, try resetting your password using the steps below.
2. Reset your password
For your re-origin account:
- Go to: www.re-origin.com/my-account
- Click “Lost your password?”
- Enter your email address
- Follow the instructions in your email to reset your password
3. Understand account differences
Your re-origin website account and community account are separate systems.
- You may use the same email, but they require separate logins
- Resetting your password on one will not automatically update the other
For the community login:
- Go to the community sign-in page
- Click “Forgot password?”
- Follow the reset instructions
4. Still can’t log in?
If you’re still having trouble accessing your account:
- Double-check you’ve registered using the correct email
- Try resetting your password again
- Check your spam or junk folder for reset emails
If the issue continues, contact support@re-origin.com and our team will help you regain access.
Why can’t I log into my re-origin account?
This is usually due to incorrect login details, an unregistered email, or needing to reset your password. Following the password reset steps typically resolves the issue.
Are the re-origin website and community logins the same?
No, they are managed separately. You may use the same email, but each platform requires its own login and password reset.